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Call BSP Customer Service Centre on (682) 22014 immediately for assistance or if you have any questions.

Customer Notice

Information Update

We are continually upgrading and improving our products and services. To ensure we deliver a seamless experience, it is important for us to ensure your information is correct.

In order to update your records, we kindly request that you provide the following current details:

  • Personal Mobile Number;
  • Email Address; and
  • Address (Street address and PO Box)

  • You can do this by logging into Internet Banking and selecting Bank Mail » New Message and sending these details to the Default Mail Group.

    We appreciate your assistance. If you have any questions or concerns please contact the Customer Service Centre on (682) 22014.


    Security Alert - Beware of hoax emails and scams

    Bank South Pacific advises that hoax emails are in circulation. Although they may appear genuine, they are fraudulent and have not been sent by BSP. Do not click on, or follow any links contained in these emails.

    BSP does not send emails informing you that your account will have limited access nor does it send emails requesting you to disclose confidential banking information. Should you receive an email you believe to be a hoax, please email it to BSP at hoax@bsp.com.pg. If possible, avoid using the "forward" feature in your email program. Rather, send the hoax email as an attachment. You will receive a response from us confirming receipt of your email.


    If you suspect you have received a hoax email:

       
  •  Do not click on, follow any links or provide any information requested
  •    
  • Send the suspected hoax email as an attachment to hoax@bsp.com.pg
  •    
  • Ensure that your Virus and Spyware software is up to date
  •    
  • Delete the email immediately from your Inbox and Deleted Items folder
  •    
  • If you clicked on a link in the email, perform a full security scan of your computer (i.e. viruses, spyware and trojans)
    • Local currency

      The local currency is:  

       NZD - New Zealand Dollars