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Call BSP Customer Service Centre on (685)66100 immediately for assistance or if you have any questions
Attention All Visa Debit Card Customers
Visit the BSP main branch to collect your EMV Chip Card
Step 1: Take your existing Visa Debit Card* to the BSP Main Branch
Step 2: Present your Visa Debit card to a staff at the Customer Service area
Your existing Visa Debit card will be replaced with a new BSP EMV Chip card and a new PIN
Step 3: Activate your card
Activate your card by performing a Balance Enquiry or a withdrawal at BSP ATM.
You will be required to enter your new PIN to activate your card.
Once activated, your card will be ready to use.
*Visa Debit cards include: Standard, Silver, Gold and Manu Samoa cards
Customers in Savaii: Please visit our BSP Salelologa branch to arrange the delivery of your new EMV Chip card.
For more information:
Call BSP Customer Service on +685 66100
Security Alert - Beware of hoax emails and scams
Bank South Pacific advises that hoax emails are in circulation. Although they may appear genuine, they are fraudulent and have not been sent by BSP. Do not click on, or follow any links contained in these emails.
BSP does not send emails informing you that your account will have limited access nor does it send emails requesting you to disclose confidential banking information. Should you receive an email you believe to be a hoax, please email it to BSP at hoax@bsp.com.pg. If possible, avoid using the "forward" feature in your email program. Rather, send the hoax email as an attachment. You will receive a response from us confirming receipt of your email.
If you suspect you have received a hoax email:
Do not click on, follow any links or provide any information requested
Send the suspected hoax email as an attachment to hoax@bsp.com.pg
Ensure that your Virus and Spyware software is up to date
Delete the email immediately from your Inbox and Deleted Items folder
If you clicked on a link in the email, perform a full security scan of your computer (i.e. viruses, spyware and trojans)
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WST - Samoan Tala
